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The popular microblogging site said on Wednesday that a user's request to have his account reopened would now be considered using a new set of criteria.
Starting today, anyone can request that we review a suspended account for reinstatement under our new criteria. You can submit an appeal here: https://t.co/av9ppXW9of https://t.co/rgvflHgy15
— Twitter Safety (@TwitterSafety) February 1, 2023
In a tweet thread released by @TwitterSafety on the microblogging site, the company stated that it would only suspend accounts for "severe or continuous, repetitive breaches of our standards" before banning them. It will now need less harsh steps, such as "limiting the reach of policy-violating tweets or requesting you to delete tweets," before you may resume tweeting. Inciting violence, invading users' privacy, uploading illegal information, and harassing specific users are just a few instances of significant breaches.
Twitter began reinstating previously suspended accounts late last year, allowing controversial characters such as former President Donald Trump and comedian Kathy Griffin to resurface on the platform. Over the following 30 days, the company committed to continue reinstating banned accounts that meet its new conditions.
We’ve identified several policies where permanent suspension was a disproportionate action for breaking Twitter rules. We recently started reinstating accounts that were suspended for violations of these policies and plan to expand to more accounts weekly over the next 30 days.
— Twitter Safety (@TwitterSafety) December 17, 2022
Twitter already had a system in place for users to appeal suspensions and violations, but the company's new management stated that its previous methods for banning accounts were excessively harsh and that it was taking disproportionate action against users who broke the rules.
The new policy has been the subject of multiple appeals, according to a tweet from the Twitter Safety account. "We appreciate your patience as we process through a significant amount of these requests," the account wrote earlier on Wednesday.
We appreciate your patience as we work through a high volume of these requests.
— Twitter Safety (@TwitterSafety) February 1, 2023
Reinstated accounts, like all accounts on Twitter, still need to follow our rules. You can learn about our range of enforcement options here: https://t.co/8izIAjTLmq
